Outside Agencies

Our pastoral care reaches the highest standard. All pupils have a form tutor and Year Leader to support them, offering information, advice and guidance throughout their seven years with us.

CEOP, Think you know: https://www.ceop.police.uk/

This is an online resource which has been set up by the national crime agency to provide the latest information on being on-line, and updates in new technology. The information covers different age groups from 5-14+, and there is a parent/carer area. As well as advice and information there is a red report abuse button which you can use, if you fell worried or uncomfortable about any one on line.

This occurs when a young person receives something (for example food, accommodation, drugs, alcohol, gifts, money or affection), as a reward for taking part in sexual activities. Exploitation occurs when there is a power imbalance and the person feels intimidated, and pressurised to have sex. It can include sexual bullying, cyberbullying and grooming. Please contact our CP team if you have any concerns.

Parents Against Child Sexual Exploitation 

Stop Hate UK are commissioned by B&D’s Enforcement Services to provide a 24-hour helpline to support victims and witnesses of hate crime and incidents. There is a service specifically for young people (under 18) “call hate out”. Additionally, if the parents want to, they can contact the generic Stop Hate UK lines.

Contact details: 24 hour helpline number: 0800 138 1625

Email: talk@stophateuk.org

Text relay: 07717 989025

Web Chat: www.stophateuk.org/talk.


Additional support services- child safety

KOOTH - Advice for children, a trained councillor service available until 10pm each day


Many people have suicidal feelings at some point. You could feel alone and it might be hard to know what to do. But we can help you find ways to cope. Things might not change straight away. But you can start to feel better. It’s really important to speak to someone if you feel suicidal or you’re worried you'll harm yourself.

You can call 0800 1111 to talk to a Childline counsellor at any time. They're there to help you 24 hours a day, 7 days a week. If it’s an emergency or you need help straight away, call 999.

If you have greater concerns or want more information please visit  https://www.childline.org.uk

We’re Mind. We understand mental health and wellbeing. We’re here if you need us for support and advice. We help everyone understand mental health problems, so no one has to feel alone. If you're going through a difficult time or are struggling with how you're feeling, it can be really scary and upsetting. We're here to help you understand you're not alone and to help you find the support you deserve.


Fearless is a site where you can access non-judgemental information and advice about crime and criminality.

What makes this site different is we also provide you with a safe place to give information to us about crime - 100% anonymously.


As of 1st April 2021, the NSPCC established a free helpline to support those who have experienced abuse in educational settings. This helpline provides advice and support for both children and adults; regarding their own experiences of abuse, or concern they have for others; and has already taken calls from many students, parents, carers, teachers, and professionals. 

The NSPCC may refer or signpost to other organisations depending on the details, and we have worked with them to ensure they are clear on the support pathways in London. Further information on some of these support services is available in an appendix to this letter, however for clarity in messaging we encourage people to contact the NSPCC helpline in the first instance. 

To contact the helpline, you can call 0800 136 663. The line is open 8.00 – 22.00 Monday to Friday (including bank holidays), and 8.00 – 18.00 over the weekends. Support can also be reached by emailing help@nspcc.org.uk, and more information on the helpline is available via the NSPCC Website.


The main ‘front door’ for victim/witness referrals in London is the London Victim and Witness Service (LVWS). 

LVWS offer support for adult victims and witnesses of crime in London including practical and emotional support and advice for adult victims of crime; independent advocacy for victims/survivors of domestic abuse; access to Restorative Justice; pre-trial support for witnesses; support for victims and witnesses of major crime incidents; and a named caseworker allocated for all referrals.

https://www.londonvws.org.uk/  0808 168 9291

This service, operated by Victim Support, is the main support service in London for children and young victims and witnesses of crime. Support is provided on a one to one basis by trained caseworkers in a confidential space that is suitable for children and young people

The Children and Young People’s Victim and Witness Service supports children and young people aged 4-17 affected by crime, whether it has been reported to the police or not.

https://www.londonvws.org.uk/supporting-young-victims-of-crime  08 08 16 89 111

The Gateway is a partnership between the four London Rape Crisis Centres, Galop, Survivors UK and the Havens, and is run by the Women and Girls Network. 

It provides a single point of contact for survivors of sexual violence, their families, and agencies. The service provides information on what help is available in London after rape, sexual assault, sexual abuse, or any form of sexual violence, and offers support to access these services. 

https://survivorsgateway.london/  0808 801 0860

This operation is a national partnership between all schools, families and the Police.

The intention is that all parties will be informed immediately of any reported domestic abuse.

The reason for this relates directly to the impact that domestic abuse has upon the success of young people in education.

Children can be victims of domestic abuse when they are directly targeted for violence/abuse or if they are accidentally assaulted in an incident with others.

Children can also be seriously affected by witnessing domestic abuse.

If the Police are made aware of an incident of domestic abuse, they will notify the school by 11am of the following morning. The school will then decide the appropriate support that is required for the student. The information will be shared with the appropriate members of staff.

The designated lead at All Saints School is Mr R Poddington

These can be contacted directly with regards to any domestic abuse issues using the email; office@allsaintsschool.co.uk


For more information, please visit: https://www.operationencompass.org/